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Home/Playbooks/Boosting ICP Conversions by 4x with 6sense and Mutiny
+400% ICP leads

Boosting ICP Conversions by 4x with 6sense and Mutiny

Author - Grace Kleaveland Kupczak
Grace Kleaveland KupczakSenior Manager, Digital Strategy & Growth Marketing
Company - 6sense
WHAT YOU'LL LEARNWHAT YOU'LL NEEDTHE PROBLEMTHE HYPOTHESISTHE SOLUTION
1
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Generate Segments in 6sense Using Intent Data Keyword Groups 
2
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Import Segment Into Mutiny
3
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Test and Optimize Their Form
4
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Personalize Inbound Page for Each Segment
IMPACT

WHAT YOU'LL LEARN

  • How to create segments using intent data and predictive AI
  • How to target your ideal customers and exclude irrelevant ones
  • How to personalize a landing page to boost demo requests

WHAT YOU'LL NEED

  • A high-value landing page with a conversion point
  • A website personalization platform that connects to your CRM
  • An ABM platform that identifies target accounts and relevant search keywords
Article Headline Icon - THE PROBLEM

THE PROBLEM

When you browse 6sense’s website, you won’t find much gated content, except a landing page that provides leads a custom-generated report. 

Grace Kleaveland Kupczak, Senior Manager of Digital Strategy and Growth Marketing at 6sense, saw that about 1% of incoming traffic completed this key conversion point. She knew she had to figure out how to increase conversions — while still capturing high-quality leads within their ideal customer profile.

Article Headline Icon - THE HYPOTHESIS

THE HYPOTHESIS

Grace suspected two reasons people weren’t filling out the form.

The first reason: the form’s length and copy needed to be optimized. Secondly, they had a wide audience landing on the page through Google Ads, Linkedin campaigns, and outbound emails. She knew they could drive more pipeline if the landing page’s content spoke more directly to each customer segment. 

Article Headline Icon - THE SOLUTION

THE SOLUTION

Generate Segments in 6sense Using Intent Data Keyword Groups 

Grace first generates dynamic audience segments in their own product, 6sense, to ensure ads only reach their ideal customer persona (ICP). Their segments factor in firmographics, technographics, predictive insights, and intent keywords relevant to each persona.

For example, 6sense has a keyword group focused on their marketing persona with over 100 search terms around ABM, ABX, advertising, personalization, and other relevant terms. Grace also sets additional filters in 6sense for each target segment:

  • They must have searched for relevant terms more than once in the last 30 days.

  • They must be within 6sense’s ICP – this makes sure the team only spends marketing dollars engaging companies that are desirable for sales to sell to.

Blog Image | 6sense product screenshot ICP list keywords

Import Segment Into Mutiny

Any segment in 6sense can be pushed within seconds into Mutiny via their API so they can easily run website and ABM personalization experiments. You can even combine audience criteria from 6sense with other filters available in Mutiny.

Blog Image | Mutiny screenshot of 6sense segment data

Test and Optimize Their Form

Using Mutiny, 6sense tested multiple iterations of the form leads fill out to access their gated custom report. 

Personalize Inbound Page for Each Segment

Once they landed on the winning form, Grace’s team ran additional experiments centered around website copy.  Depending on the segment a visitor falls into, they now see a customized header and body copy that speaks directly to their needs and goals. 

You can see the control landing page with more general messaging that had a 1% conversion rate in the screenshot below. 

Blog Image | Screenshot of 6sense non-personalized landing page

The updated pages contain personalized copy for each use case. For example, the header copy focuses on their marketing persona with the body copy speaking to their marketing efforts and gaining visibility into their funnel. 

Blog Image | 6sense personalized landing page ICP

IMPACT

Optimizing their landing page form and copy gave Grace’s team some big wins.

Compared to the control copy for their custom report, their persona-based experiences drive 400% higher conversion rate. Very nice. 

But it’s worth re-iterating that these aren’t just general website visitors. These are ICP prospects from target accounts. That means that these sales-qualified prospects aren’t bogging down 6sense’s sales team to be qualified — they’re ready to be passed to the AE to close the deal. 

The result? An increase of over $380K in marketing-sourced pipeline since the change was implemented.

“It doesn’t have to be an insane change to lead to insane results,” says Grace.